- Shipping & Returns
Shipping & Returns
You may return bottles opened or unopened within 90 days of delivery for a refund minus our shipping cost to you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will NOT pay for the return shipping costs if you have simply changed your mind about the product and want to return it.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. Send your products back to:
PO Box 2592
Cedar Park, TX 78630
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We canNOT ship Progesterone to Germany, Croatia, and Africa. Germany and Croatia will reject progesterone shipments. We canNOT ship anything to Africa. If we ship to Africa, it some how never gets to Africa.
We only ship by United States Post Office First Class. All rates are flat shippping rates. If you need it sooner, you can order Progestelle through Amazon.com Prime. Amazon has warehouses all over the United States.
- First Class Mail US Post Office 2-5 working days rarely 6 (Winter shipping ships with signature confirmation to keep Above 65F) - $5.95. Holidays like Christmas and winter weather may stretch out delivery times. Rarely, the package may be lost by the post office sometimes as long as 2 weeks.
- International First Class Air Mail ANYWHERE IN THE WORLD 7-35 days to Europe except the UK, New Zealand, Australia, 28 days to Asia. (UK orders over one bottle (or orders over 15L) may or may NOT be charged customs) [No shipping to Germany, Croatia, or Africa]. - $22.00 USD. Usually, the package itself only takes a week to get to an international destination. The wait time is for the package to get cleared by customs.
- Canada First Class Air 7-35 days - $15.00 USD